Ria kaur senior software qa engineer sprinklr linkedin. Sprinklr acquires get satisfaction to extend experience. Get satisfaction get satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle created by sprinklr. Sprinklr speeds social spree with get satisfaction acquisition. The product is extremely flexible, and able to meet the needs of a wide array of users on a social team from designers, who can directly upload assets into a repository, to copywriters, who can upload copy into the posts for approval, etc. Get satisfaction is a community platform that fosters online conversations about a companys products and services. Get satisfaction is a customer community software platform for technical support based in san francisco, california, united states. The science of software costpricing may not be easy to understand. On april 8, 2015 enterprise social media management software vendor sprinklr announced the acquisition of get satisfaction, a customer community software platform.
With get satisfaction, businesses now have a unique approach in getting the sentiments of their clients and prospective customers as well as a friendly way to engage them. Welcome welcome to the get satisfaction education center. As customers opt into an online community, they can bring up discussions, ask questions and help each other out. Were here to help make your customer community a success. You can also compare their general user satisfaction. Sprinklr acquires get satisfaction to extend experience cloud. Folloze generates 18% the revenue of get satisfaction. Sprinklr acquires get satisfaction 20150408 crunchbase. We are very excited to welcome the get satisfaction team to the sprinklr family. The companys software, also called sprinklr, utilizes artificial intelligence, and combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social. Is sprinklr finally satisfied with its latest acquisition. Get satisfaction competitors, revenue and employees owler. We allow you to check their capabilities, supported devices, customer support, costs, terms, plus more. You can also use the search bar to help you find the content you are looking for.
Sprinklr are offering few flexible plans to their customers, read the article below in order to calculate the total cost of ownership tco which includes. To make sure you get the most useful and productive marketing software for your company, you have to compare products available on the market. Oct 05, 2017 april 2015 saw the acquisition of customer care provider get satisfaction and 2014 saw sprinklr picking up three different companies. Sprinklr alternatives 2020 best similar software from.
Get satisfaction customer communities for social support. Get satisfaction was the right solution at the right time for the right price to solve the right problems. The ideal way to find out which one fits your needs best is to compare them side by side. Sprinklr acquires get satisfaction destination crm. Sprinklr acquires get satisfaction to help brands deliver. Integral part of the entire product life cycle using agile development from design and implementation to qa and support. Sprinklr buys get satisfaction to add customer feedback to. All content is posted anonymously by employees working at sprinklr.
Get satisfactions unmatched customer community expertise. More than 70,000 enterprises trust get satisfaction and successfully provide a social support experience for their customers, build better products, increase seo and improve customer loyalty. Social media management customer experience sprinklr. Use conversation types questions, problems, ideas, and praise to quickly meet the needs of beginners and expert users alike. Get satisfaction market share and competitor report. Get satisfaction is a web engagement management software solution that is designed to build selfsustaining online communities for brands. The worlds first unified front office platform for modern channels. Salesforce marketing cloud vs sprinklr 2020 comparison. Use the navigation above or in the sidebar to read help articles. As they build their product, you can genuinely tell they want to succeed. Sprinklr is a solid product that our experts evaluated with a 8. Sprinklr is a provider of enterprise software for customer experience management cxm. Sprinklr fills out its customer experience cloud with latest.
I had used other tools and get satisfaction really pulled things together in a way that met our needs. This is sprinklrs fifth acquisition since january 2014. When comparing sprinklr to their competitors, on a scale between 1 to 10 sprinklr is rated 8, which is higher than the average crm software cost. Sprinklr fills out its customer experience cloud with. Get satisfaction joins social community software provider pluck, influencer advocacy company branderati, paid social company tbg digital and brand analytics provider dachis group as sprinklr. Apr 08, 2015 get satisfaction joins social community software provider pluck, influencer advocacy company branderati, paid social company tbg digital and brand analytics provider dachis group as sprinklr. Like get satisfaction, folloze also operates in the internet software space. Thousands of customersfrom major brands to innovative startups trust us with their online community. However, you may want to consider other social media management software products that got even better scores and satisfaction ratings. Sprinklr is a provider of enterprise software for customer experience management. Get satisfaction is a cloudbased business application that enables companies to build and embed tools designed to gather customer feedback and build online communities. Sprinklr bolsters customer care value proposition with. Sprinklr acquires get satisfaction on 20150408 for an undisclosed amount. Sprinklr vs hootsuite 2020 comparison financesonline.
Hootsuite vs sprinklr 2020 comparison financesonline. Get satisfaction alternatives and similar websites and. Sprinklr is a privately held new york citybased software company that develops a saas customer experience management cxm platform. If you seek to understand software pricing model, get in touch with itqlick. Pros management team and customer service is outstanding. Get satisfaction s unmatched customer community expertise. Hot on the heels of its most recent acquisitions of get satisfaction and scup, the powers that be at sprinklr upped the total to seven text analytics software company newbrand is the latest in a line of integrations and acquisitions since the beginning of 2014. Sprinklr continues buying spree, acquires get satisfaction platform 04092015 making quick use of its recent capital infusion, sprinklr has acquired. Apr 08, 2015 but it is also a bolton acquisition of sorts. Get satisfaction allows you to gather feedback, product ideas, build your brand, and reduce customer support costs while engaging with your customer community.
Now using get satisfaction for multiple product communities with varying degrees of usage and configuration. Sprinklr is a global company with 25 offices in 16 countries. Our mission is to enable every organization on the planet to make their customers happier. In april 2015, get satisfaction was acquired by sprinklr, a social media management company. I invite you to join us for an exploration of the experience cloud on april 23rd. For example, here you can assess hootsuite and sprinklr for their overall score 9. Get satisfactions community platform offers the fastest time to value for companies. Sprinklr continues buying spree, acquires get satisfaction.
Get satisfaction was acquired by sprinklr on april 8, 2015 internet software and services company out of 60 sectors in the mergr database, internet software and services ranked 1 in number of deals in 2015. Get satisfaction competitors, revenue and employees. Our content is divided into three sections concept guide, community task guide, and. Sep 15, 2019 compare sprinklr pricing to alternarive crm solutions. The companys software, also called sprinklr, utilizes artificial intelligence, and combines different applications for social media marketing, social advertising, content management, collaboration, employee. It prides itself of having helped the worlds largest brands in their efforts in marketing, advertising, care, sales, research, and commerce on facebook, twitter, linkedin, and 21 other online channels around the world. You can also use the search bar to help youread more.
Folloze is headquartered in san mateo, california, and was founded in 20. See who you know at get satisfaction, leverage your professional network, and get hired. With thousands of online communities and millions of users, get satisfaction is uniquely qualified to build innovative customer service community software. Allow customers to connect with companies and other customers.
It was founded on january 31, 2007, by several people, including lane becker, amy muller, thor muller, and jonathan grubb. Sprinklr continues buying spree, acquires get satisfaction platform 04092015 making quick use of its recent capital infusion, sprinklr has acquired customer engagement community platform get. Get satisfaction was acquired by sprinklr on apr 8, 2015. April 2015 saw the acquisition of customer care provider get satisfaction and 2014 saw sprinklr picking up three different companies. Get satisfaction is an easy solution to build online communities that enable productive conversations between a company and its customers. And even more excited about what the future holds for sprinklr and our client partners. Sprinklr social media management customer experience. There are lots of marketing software products out there right now. Comparing products to get the best marketing software need not be difficult. Sprinklr is an online solution that offers a complete social media management system for the enterprise. This is sprinklr s fifth acquisition since january 2014.
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